Terms & Conditions for Sandhai.co.in

Last Updated: June 2026

1. Definitions

Platform / Website / Marketplace means Sandhai.co.in, including its website, mobile application, services, and related features.

Administrator / Operator / We / Us means Sandhai India and its authorized operators.

Vendor / Seller means any individual, company, brand, manufacturer, distributor, or business authorized to sell products through the Platform.

Buyer / Customer / User means any individual or business purchasing products through the Platform.

Goods / Products means all products offered for sale on the Platform.

Services include product listings, payment processing, logistics integration, customer support, marketing services, and related marketplace services.

2. Orders, Payments & Platform Fees

The Platform acts as an intermediary marketplace connecting Buyers and Sellers.

• Buyers place orders through the Platform.

• Payments are processed through approved payment gateways.

• The Platform may deduct applicable commissions, transaction fees, logistics charges, taxes, and other applicable charges before remitting funds to Sellers.

• The Platform may hold payments for a reasonable settlement period to accommodate delivery confirmation, returns, refunds, disputes, and chargebacks.

• Sellers are responsible for complying with all applicable Indian tax regulations, including GST requirements where applicable.

3. Returns, Refunds & Disputes

All returns and refunds shall be governed by the Return & Refund Policy published on Sandhai.co.in.

• Buyers may request returns or refunds subject to eligibility criteria specified on the Platform.

• Sellers must honor approved return and refund requests.

• The Platform reserves the right to mediate disputes between Buyers and Sellers.

• The Platform may temporarily hold payments while investigating disputes.

4. Privacy & Data Protection

Use of personal information is governed by the Privacy Policy published on Sandhai.co.in.

The Platform may collect, store, process, and share data necessary for:

• Order fulfillment

• Payment processing

• Customer support

• Marketing communications

• Fraud prevention

• Platform security and performance

All users agree to the collection and processing of information in accordance with applicable Indian laws and our Privacy Policy.

5. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to the use of the Platform shall be subject to the exclusive jurisdiction of the competent courts located in Chennai, Tamil Nadu, India (or your preferred city of jurisdiction).

The parties agree to attempt amicable resolution before initiating legal proceedings.

6. Contact Information

For any questions, complaints, notices, or legal communications, please contact:

Sandhai India

Website: https://sandhai.co.in

Email: support@sandhai.co.in

Contact Page: https://sandhai.co.in/contact-us