Privacy Policy

Welcome to Sandhai India

This Privacy Policy sets out the basis on which any personal data, including but not limited to payment details and other information we collect from you or other sources or that you provide to us ("Information") will be handled by us in connection with your access and use of www.sandhai.co/in and/or the Sandhai mobile application (collectively, the "Platform"), services and applications (collectively, the "Services").

We understand the importance of your privacy and are committed to protecting your personal information. By using our Platform and Services, you agree to the collection, use, storage, and disclosure of your Information in accordance with this Privacy Policy.

References in this Privacy Policy to "we", "our", or "us" refer to Sandhai India. References to "user", "you", or "your" refer to any individual or legal entity using our Platform.

Information We May Collect

We may collect and process the following information:

• Personal details such as your name, email address, mobile number, billing address, and shipping address.
• Account registration information.
• Information provided when placing an order or making a payment.
• Details of transactions carried out through our Platform.
• Reviews, ratings, testimonials, and feedback.
• Communication records when you contact customer support.
• Device information, browser type, IP address, operating system, and cookies.
• Mobile application data including device identifiers and approximate location information.
• Marketing preferences and promotional participation details.
• Any additional information necessary to improve your shopping experience.

How We Use Your Information

We may use your Information to:

• Process and fulfill your orders.
• Provide customer support.
• Manage your account.
• Improve our Platform and Services.
• Personalize your shopping experience.
• Send order updates and service notifications.
• Provide promotional offers and marketing communications where permitted by law.
• Detect and prevent fraud or unauthorized activities.
• Comply with legal and regulatory obligations.
• Conduct analytics and business improvements.

Sharing of Information

We may share your Information with:

• Delivery and logistics partners.
• Payment gateway providers and financial institutions.
• Technology and cloud service providers.
• Marketing and advertising partners.
• Customer support service providers.
• Government authorities and law enforcement agencies when required by law.

We do not sell your personal information to third parties.

Data Storage and Security

We maintain commercially reasonable technical, administrative, and physical safeguards to protect your Information from unauthorized access, misuse, alteration, or disclosure.

Your Information may be stored and processed within India or in other jurisdictions where our service providers operate, subject to applicable legal requirements.

Cookies

Our Platform uses cookies and similar technologies to:

• Improve website functionality.
• Remember user preferences.
• Analyze website traffic.
• Deliver personalized content and advertisements.

You may disable cookies through your browser settings; however, some Platform features may not function properly.

Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Update your account details.
• Request deletion of your personal data.
• Withdraw consent for certain processing activities.
• Opt out of marketing communications.

Retention of Information

We retain your Information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage users to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective immediately upon publication unless otherwise stated.

Your continued use of the Platform after any updates constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, don't hesitate to get in touch with us:

Sandhai India

Website: www.sandhai.co/in

Email: admin@sandhai.co

Customer Support: Contact us through the Platform's support section.